The announcement was posted on the Samsung XR site. With the completion of the Gear VR South Korean Samsung project, all applications for BP video on the web, smartphone glasses, and standalone devices will roll down.
Samsung completes servicing its XR applications on the web, mobile, and headset platforms. The service will be discontinued on September 30, 2020. The following changes will be made on the following dates during this period:
From now on:
- Access to 360° video downloads will be discontinued;
all Samsung XR and Samsung VR Video customers will no longer receive updates.
Status: June 30, 2020:
- The Samsung VR Video application is not supported on Oculus Go, Oculus Rift or Oculus Quest and will be removed from the Oculus Store.
Status: September 30, 2020:
- All Samsung XR user accounts are deactivated and deleted. All user accounts and associated data are irrevocably deleted from the XR service.
- All published videos are deleted from the XR service. The data will not be restored after deletion.
- Samsung XR is not responsible for any loss or damage caused by the removal of the video.
- The Samsung VR video application is no longer supported on Samsung Gear VR or Windows Odyssey. The application will also be removed from Oculus and Microsoft Mixed Reality stores.
- The Samsung XR mobile application is no longer supported on Android devices. The mobile app will also be removed from the Galaxy Store and Google Play.
- Samsung XR (formerly Samsung VR) is a video hosting platform that offers professional and user-generated content. At the time of writing, Samsung has already disabled the ability to download and purchase videos and stopped updating all XR and Samsung VR Video customers.
It will not be possible to return money for content. According to the Samsung XR Terms of Service, all sales are final.
On May 11, 2020, the analysis function of the Creator portal was disabled. Users will no longer be able to access video content and analytics. On the same day, XR turned off the function of creating live broadcasts in a spherical format. Before the Samsung XR service ends on September 30, 2020, previously created live broadcasts can be viewed on Samsung XR (if created with on-demand access). After this date, all videos will be removed from the service, including live streaming recordings available on demand.
As of June 30, the company will no longer support the Samsung VR video application on Oculus Go, Oculus Rift, and Oculus Quest by removing it from the Oculus Store. On September 30, all user data, including stored and published videos, will be irretrievably deleted.
Users who install the Samsung VR Video application on their devices before September 30 will be able to use offline features, including the ability to download spherical videos from other devices.
On September 30, 2020, all videos and 3D content posted on samsungxr.com will be deleted. After this date, users will no longer have access to the accounts of the creator portal. The data will not be available for recovery.