50% of Windows 10 users have experienced problems, according to a survey

After all the new Windows 10 updates are released, we are hearing about some important issues affecting some computers, certainly the last update in April 2018, but how many users have been affected by PC problems caused by the Microsoft desktop operating system since its release three years ago?

50% of Windows 10 users have experienced problems, according to a survey, 50% of Windows 10 users have experienced problems, according to a survey, Optocrypto

According to the UK consumer watchdog Which, up to half of all Windows 10 users have been affected by problems with their PC.

This conclusion comes from a survey of 1,100 members of which, with problems ranging from minor errors to errors that prevent the PC in question from working.

The most common flaws found by respondents were software compatibility issues, as cited by 21%, including applications that did not fully run after an upgrade. Hardware problems, such as a peripheral that does not work after an upgrade, were also common, affecting 16% of respondents.

Some people said their PC was slower since the last update, and others ended up with a computer that didn’t work or didn’t boot completely. The unfortunate ones who fell in the latter field, 46% said they had to pay someone to repair their PC, with an average cost of that work of approximately 72 euros.

Consumer redress?

As a result, Which’s website beats the drum for Microsoft to better consider users’ consumer rights and to consider paying compensation to anyone who has experienced a loss of any kind, presumably data or time, due to a problem with Windows 10.

The watchdog further argues that digital content, as an operating system, should be subject to the same rules as other products, and if it is defective it should be repaired or replaced. And if a repair attempt is unsuccessful, buyers should be able to ask for their money back on the operating system.

The watchdog is also pressing Microsoft to make it clear that there are potential drawbacks to major updates that come out twice a year and to give users a (more informed) choice whether or not to accept a particular update.

Of course, you really need to run with the latest updates to ensure that your Windows 10 PC has the best levels of protection, which is why he argues that critical security updates should be a separate consideration that users should always receive, while the updates feature is a choice, as mentioned.

More options are always good, in theory, although there is something of a worm can in terms of the danger of fragmenting the user base in different versions of Windows, particularly when some features are going to make a big difference (like Sets with the user interface).

Microsoft apparently agreed to consider these various proposals and issued a statement saying, “We want to ensure that our customers receive the proper support they need to get the best Windows upgrade experience and we will continue to review customer inquiries and issues on a case-by-case basis, to ensure individual support and resolution where possible.

“In addition, that our members are very important to us, so we are currently exploring ways in which we can work together in the future to ensure that they have the support they need easily and quickly.

He also said that more and more people had contacted his IT department to address problems with Windows 10 in the past three years than all previous operating systems, both desktop and mobile, combined.

This is mainly due to the dismissal of the staff who were analyzing the quality control of the updates and so on. I mean, it was the Microsoft testers team. To save costs they launched Windows Insider to get people to do this for free. Personally, I prefer that you return the Microsoft computer that find more failures than a normal user.

50% of Windows 10 users have experienced problems, according to a survey, 50% of Windows 10 users have experienced problems, according to a survey, Optocrypto

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