Microsoft HoloLens is one of the first real augmented reality headsets. This high-end device offers an impressive experience and manages to mix the virtual reality with reality dramatically. However, some bugs and technical problems can spoil the experience. Here’s how to solve the most common concerns of HoloLens.
While the general public eagerly awaits the Magic Leap One or AR glasses from Apple to discover augmented reality. But professionals can already get the Microsoft HoloLens for 3000 euros. Unfortunately, this high price does not guarantee an accurate operation. Here are the solutions to solve the main bugs and problems of Microsoft HoloLens.
Microsoft HoloLens does not start or response
If your Microsoft HoloLens does not start, there are two cases. And if the LEDs next to the power button do not light, or if only one LED flashes briefly, the HoloLens may need to be charged. If the LEDs light up when you press the power button, but nothing appears on the screen, press and hold the power button until the 5 LEDs go off.
If the HoloLens hangs (freeze) or stops responding. Then turn off the power by pressing the power button until the 5 LEDs next to the power button go off. If the LEDs do not respond, then press and hold the button for 10 seconds. Press the power button again to restart the headset. If this solution does not work, restore the HoloLens.
HoloLens holograms display poorly or move
If HoloLens holograms seem unstable or not displayed correctly, here are some possible solutions. Start by cleaning the HoloLens screen to make sure nothing is blocking the sensors. Also, make sure the room is adequately lit.
You can also try to move around and observe your surroundings to see if the HoloLens can scan it better. You can then launch the Calibration application, allowing you to calibrate the HoloLens about your vision. To do this, go to Settings> System> Utilities. In the Calibration tab, choose the Open Calibration option.
As a last resort, launch the Sensor Tuning application to adjust the sensors on the device. Go to Settings> System> Utilities. In the Sensor Setup tab, choose the option Open Sensor Tuning.
These solutions also apply if your HoloLens frequently enters limited mode. They can also solve the problem if a lost tracking message is frequently displayed.
The Microsoft HoloLens does not respond to gestural or vocal commands
If the HoloLens does not respond to gesture commands, your hands may be out of the camera’s field of view. Make sure your hands are in the frame that extends about 60 centimeters around you. If the HoloLens can see your hand, the dot-shaped cursor will turn into a ring.
If your environment is too dark, the HoloLens may not see your hand. Make sure the room has enough light. If your visor is dirty, use the microfiber cloth supplied with the helmet to clean it.
If the Cortana Virtual Assistant does not respond to voice commands, then first make sure it is enabled. To do this, go to the list of applications (All applications), and choose Cortana> Menu> Notebook> Settings.
Microsoft HoloLens: a problem with the Xbox Wireless Controller
If you have a problem with your Xbox Wireless Controller for Microsoft HoloLens, there are several possible solutions. First, the Xbox Wireless Controller S must be updated before it can be used with the HoloLens. So make sure it’s up to date before trying to pair it with the HoloLens.
If you restart the HoloLens while the Xbox Wireless Controller is connected, the controller will not automatically reconnect to the HoloLens. The Guide button will start blinking slowly for three minutes; then the controller will turn off. To reconnect immediately, turn off the controller by holding down the Guide button until the light goes out. By relighting the controller, he will reconnect to the HoloLens.
Finally, if the HoloLens enters standby mode while the Xbox controller is connected, any command will wake up the headset. To avoid this, turn off the controller when you are not using it.
Microsoft HoloLens does not connect to WiFi
When attempting to connect to WiFi with Microsoft HoloLens, you must enter your username and password in less than two minutes. Otherwise, the identifiers will be automatically deleted for security reasons.
In fact, you will not be able to connect to WiFi. For long passwords, Microsoft recommends using a Bluetooth keyboard.
Can not place holograms or see previously set holograms
If the HoloLens cannot map your environment, it will go into the limited mode, and you will not be able to place holograms in the room or see previously set holograms. To solve the problem, several solutions are possible.
First, you can ensure that your environment is adequately lit. Also, check that you are connected to a WiFi network. Otherwise, the headset will not be able to identify your space. If you need to create a new area, connect to WiFi and restart the Hololens. If your HoloLens is unable to create a new space, your disk space is likely to be full.
To verify that the desired space is enabled or to load a space manually, go to Settings> System> Spaces. If the area you want is loaded and you still have problems, space may be corrupted. To solve the problem, choose the space and select the Delete option. HoloLens will then scan your environment again to create a new area.
Similarly, if your HoloLens is unable to determine what space you are in, make sure you are connected to WiFi and that your room has enough light. Make sure there are no significant changes in your space. You can also load a space manually or manage your spaces by going to Settings> System> Spaces.
Microsoft HoloLens Displays “Disk Space Failed” Error
If your disk space is full, you will need to free up storage space. To do this, start by first deleting the unused spaces. Go to Settings> System> Space, and eliminate the spaces you no longer need. You can also remove previously placed holograms, or delete images and videos in the Photos application.
Finally, you can remove some applications from your HoloLens. To do this, go to the list of apps (All forms), hold down the app you want to delete and choose the option “Uninstall.”